Privacy Policy

Last Updated: June 5, 2026. How JB Waterproofing Solutions protects and manages your personal information.

This is a standard privacy policy compliant with the Privacy Act 1988 and Australian Privacy Principles (APPs).

JB Waterproofing Solutions Pty Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We only collect personal information that is reasonably necessary for us to provide our waterproofing services. This may include:

  • Contact Information: Your name, phone number, email address, and site address.
  • Service Details: Information about your property relevant to providing a quote or executing work.
  • Communication Records: Records of your phone calls, emails, or form submissions.

2. Use and Disclosure of Information

We use your personal information primarily for the purpose of:

  • Providing you with quotes and conducting site inspections.
  • Delivering our waterproofing services and providing guarantees/certificates.
  • Communicating with you regarding your project.
  • Meeting our legal and regulatory obligations.

We do not sell, trade, or rent your personal information to third parties. We may disclose your information to subcontractors or suppliers only to the extent necessary to fulfil our services to you.

3. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Information is stored securely and is only accessible by authorised personnel.

4. Access and Correction

Under the APPs, you have the right to access the personal information we hold about you and to request its correction if you believe it is inaccurate, out of date, or incomplete. To make a request, please contact us using the details below.

5. Website Analytics and Cookies

Our website uses cookies and analytics tools (such as Google Analytics) to improve user experience. These tools may collect non-identifiable data such as your IP address, browser type, and interactions with our site. You can configure your browser to reject cookies if you prefer.

6. Contacting Us

If you have any questions about this Privacy Policy, or if you wish to make a complaint regarding how we have handled your personal information, please contact us at:
Email: info@jbwaterproofingsolutions.com.au
Phone: 0427 125 442

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